Dedicated ownership
A defined specialist or pod owns the work instead of leaving it in a shared queue with unclear accountability.
TECHNOLOGY READY
We work inside the recovery platforms your team already uses.
Your operation should not have to change systems just to add capacity. Admin Assist specialists can be trained around the platforms, tools and processes that power your workflow.
RDN • Recovery Connect • iRepo • ALS
48–72hr onboarding
Risk-free trial
ADMIN ASSIST / LIVE OPERATIONS
Capacity added where your queue needs it.
Support team ready
92/ 07
SOFTWARE PROFICIENCY
Add people without adding another software transition.
We build role-specific training around the tools your team relies on and maintain process documentation so work stays consistent as volume changes.
70%Potential cost reduction
48hRapid onboarding target
24/7Expert support availability
WHAT WE DO
Specialized desks. One accountable partner.
Each function can stand alone or become part of a broader support pod.
01
Assignment Management
Keep every assignment accurate, visible and moving from intake through completion.
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02
Appointment & Communication
Turn calls, appointments, messages and follow-ups into one disciplined communication workflow.
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03
Skip Tracing & Investigation
Add focused research capacity for locating subjects, validating information and documenting findings.
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04
Financial Management
Reduce administrative friction around invoices, expenses, reconciliations and financial records.
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05
Storage & Logistics
Keep storage, transport, release and logistics coordination organized across every active recovery.
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06
Field Agent Support
Give field teams a dependable administrative partner for updates, documentation, communication and daily coordination.
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HOW IT WORKS
A support model designed around your reality.
We learn your workflow before we ask you to delegate it.
01
Map
Review volumes, systems, queues, handoffs and service expectations.
02
Train
Build role-specific knowledge around your terminology and operating rules.
03
Own
Assign clear responsibility for the agreed workflow and its daily outputs.
04
Improve
Use reporting, feedback and queue visibility to continuously improve.
TECHNOLOGY
Fluent across the tools your team already uses.
Our onboarding maps your platforms, status logic, documentation standards and escalation rules so the support team can become productive without asking you to redesign your operation.
Clear communication
Escalations, exceptions and status updates are surfaced with the context your team needs to act.
Scalable coverage
Start with one workflow, add capacity where demand increases and avoid unnecessary fixed overhead.
PLATFORM COVERAGE
Technology is part of the handoff.
We support the platforms and tools commonly used across repo operations, plus adjacent systems your team relies on.
PLATFORM
RDN
Workflow-ready support
PLATFORM
Recovery Connect
Workflow-ready support
PLATFORM
Clear Plan
Workflow-ready support
PLATFORM
Clear Data
Workflow-ready support
PLATFORM
Wombat (ALS)
Workflow-ready support
PLATFORM
iRepo
Workflow-ready support
PLATFORM
IBeam
Workflow-ready support
PLATFORM
IDiCore
Workflow-ready support
PLATFORM
Webtracker
Workflow-ready support
PLATFORM
Many more
Workflow-ready support
10+Platforms SupportedRDN, ClearPlan, iRepo, etc.
0Software Transitionswork in your existing stack
100%Credential Securityclient-managed permissions
24/7Platform Readinessrapid training protocols
PLATFORM MATRIX
Software fluency across the entire recovery lifecycle.
We operate directly inside the platforms you already rely on daily.
RDNRecovery Database Network
Recovery ConnectAssignment & Field Updates
ClearPlanLogistics & Route Management
iRepoComprehensive Case Management
ALS / WombatLender Integration
IDiCoreInvestigative Research & Data
LET'S TALK
Ready to create more capacity?
Schedule a free 15-minute discovery call. We will review your volume, workflow and bottlenecks and outline a practical support model.
✓ No long-term contract required✓ Risk-free trial available✓ Response target within 2 hours
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